# KAPP — PRIVACY POLICY
18th Sep 2026 Effectcive from
15 Sep 2026 LAst Updated
**Website:** [www.karageer.com]
## 1. Introduction
KAPP respects the privacy of its users and is committed to protecting their personal information.
This Privacy Policy explains how KAPP collects, uses, stores, shares and protects personal information when you use the KAPP mobile application, website and related services.
KAPP is designed to help skilled professionals become discoverable and connect with employers, businesses and other users.
This Policy applies to all users of KAPP, including skilled professionals (Karageers), employers, businesses, partners and visitors to our website.
**Platform Operator:** [Insert Legal Entity Name]
**Registered or Business Address:** [Insert Full Address]
**Privacy Contact Email:** [Insert Official Email Address]
By using KAPP, you acknowledge that you have been provided access to this Privacy Policy. Where consent is required by applicable law, KAPP will request your consent separately and appropriately.
## 2. Personal Information We May Collect
Depending on the features you use and the permissions you grant, KAPP may collect the following categories of information.
### 2.1 Registration and Contact Information
- Name.
- Mobile number.
- OTP verification status.
- Email address, if provided or required for a particular feature.
- Account identifier and authentication information.
KAPP uses this information to create accounts, authenticate users, communicate important service information and protect accounts against unauthorised access.
### 2.2 Professional Information
For professionals creating profiles, KAPP may collect:
- Profession and specialised skill category.
- Description of work performed.
- Years of experience.
- Work preferences and availability, where provided.
- Professional qualifications and certificates, where submitted.
- Profile photograph, where uploaded.
- Work portfolio or other information voluntarily provided by the professional.
This information helps professionals present their skills and enables relevant discovery by employers and other users.
### 2.3 Employer and Business Information
For employers, dealers, businesses and other organisations, KAPP may collect:
- Business or organisation name.
- Contact person's name and contact details.
- Business location.
- Business category and description.
- Work requirements and opportunity details.
- Information about business partnerships or services requested.
Users must have the authority to submit business information on behalf of the relevant organisation.
### 2.4 Identity and Verification Information
Where a verification feature is offered, KAPP may collect information or documents needed to complete the relevant check.
The precise information collected will depend on the verification process and may include identity details, supporting documents and verification status.
KAPP will disclose the purpose and applicable processing arrangements before collecting such information.
KAPP will not claim that a professional's identity, qualifications or work history have been verified unless the relevant verification process supports that claim.
### 2.5 Location Information
KAPP may process location information to support features such as:
- Discovering professionals near a specified area.
- Showing relevant work opportunities.
- Displaying a professional's chosen service location.
- Supporting map-based features.
Location information may be supplied by the user or obtained through device permissions, depending on the feature.
KAPP will request device location permissions where necessary and will explain the purpose of access. Users can manage location permissions through their device settings, although some location-based features may not work without them.
KAPP should not collect precise or background location information unless the feature requires it and the appropriate disclosures and permissions are in place.
### 2.6 Communication Information
Where supported features are used, KAPP may process:
- Messages sent through the Platform.
- Call initiation or call-status information.
- Support requests and complaint details.
- Communications with KAPP's support team.
- Reports of suspicious accounts or inappropriate behaviour.
**KAPP does not claim to record telephone calls or access private messages outside the Platform unless such functionality is actually implemented and separately disclosed where required.**
### 2.7 Technical and Usage Information
To operate, maintain and secure KAPP, the Platform or its service providers may process certain technical information, such as:
- Device type and operating system.
- App version.
- IP address and diagnostic information.
- Crash reports and performance logs.
- Login timestamps and security events.
- Usage information necessary to improve functionality and prevent abuse.
The exact information depends on the technical services integrated into KAPP.
### 2.8 Payment Information
If KAPP introduces paid services, subscriptions or other payment features, it may process transaction details, payment status, invoices and information needed to manage the transaction.
Where payments are handled by a third-party payment provider, that provider may independently process payment information under its applicable terms and privacy practices.
KAPP will disclose relevant payment-related data practices before introducing such features.
## 3. How We Use Personal Information
KAPP may use personal information for the following purposes:
1. **Account creation:** To register users and manage their accounts.
2. **Authentication:** To verify mobile numbers, manage logins and protect account access.
3. **Professional discovery:** To display relevant professional profiles and skills to users seeking those services.
4. **Employer connections:** To help employers discover professionals and communicate about work opportunities.
5. **Verification:** To perform the verification checks expressly offered by KAPP.
6. **Communication:** To send OTPs, service notifications, account updates and support responses.
7. **Safety and fraud prevention:** To investigate suspicious activity, impersonation, abuse and security incidents.
8. **Platform improvement:** To diagnose errors, improve usability and develop relevant features.
9. **Legal compliance:** To comply with applicable laws, valid legal requests and regulatory obligations.
10. **Payments:** To administer paid services and related transactions, if introduced.
11. **Partnership services:** To provide services requested by users or partners, subject to appropriate disclosures and lawful processing.
KAPP will not use personal information for a materially different purpose without an appropriate legal basis and any notice or consent required by law.
## 4. What Other Users Can See
KAPP is a discovery platform. Certain profile information may be visible to other users so that they can find and contact relevant professionals or businesses.
Depending on your role, profile settings and the features available, this may include:
- Name or displayed profile name.
- Profession and specialisation.
- Professional description and experience.
- Profile photograph.
- Selected service area or city.
- Verification status, where applicable.
- Business information or work-related details you choose to publish.
Your mobile number, email address, identity documents and precise location must not be treated as automatically public merely because you register on KAPP. Their collection, disclosure and visibility will depend on the actual feature, applicable settings and appropriate legal basis.
Before launch, KAPP must configure its profile and contact-sharing features to match these disclosures.
Users should avoid publishing private information that is not needed to describe their professional services.
## 5. Sharing of Personal Information
KAPP does not sell personal information to third parties as a business practice.
However, personal information may be shared in the following circumstances, where lawful and necessary.
### 5.1 With Other KAPP Users
Information included in a public or discoverable profile may be shown to other users according to the Platform's functionality and visibility settings.
Where a user initiates a connection or uses a contact-sharing feature, relevant information may be disclosed to facilitate that interaction.
### 5.2 With Service Providers
KAPP may use third-party service providers for services such as:
- Cloud hosting and database management.
- OTP and authentication services.
- WhatsApp or other communication services.
- Mapping and location features.
- Error monitoring and technical analytics.
- Payment processing, if applicable.
- Security and fraud prevention.
These providers may process information on KAPP's behalf or independently for their own disclosed purposes, depending on the service. KAPP will use appropriate contractual and technical safeguards where required.
### 5.3 With Business Partners
If KAPP establishes partnerships with manufacturers, dealers, training institutes, employers or other organisations, information will be shared only where the relevant purpose, disclosure and legal basis permit it.
A partnership does not automatically entitle a partner to access KAPP's entire user database or personal contact information.
Where information is to be shared for a new purpose, KAPP will provide the necessary notice and obtain consent where required.
### 5.4 For Legal and Safety Reasons
KAPP may disclose information where reasonably necessary to comply with applicable law, respond to valid legal process, protect the rights and safety of users, investigate fraud or address a serious security concern.
### 5.5 Business Transfers
If KAPP undergoes a merger, restructuring, acquisition or transfer of its business, relevant information may be transferred subject to applicable law, appropriate safeguards and any notices or consents required.
## 6. Consent and User Choices
KAPP will provide clear information about personal data processing and obtain consent where required by applicable law.
Users may have choices concerning:
- Optional profile information.
- Device location permissions.
- Optional marketing communications.
- Public visibility of supported profile fields.
- Other optional features involving personal information.
Users may withdraw consent through the available settings or by contacting KAPP, where consent is the applicable legal basis for processing.
Withdrawal of consent does not make earlier lawful processing unlawful. It may also affect features that require the relevant information.
KAPP will explain how users can exercise applicable rights and raise privacy complaints.
## 7. Data Retention
KAPP will retain personal information only for as long as reasonably necessary for the purposes disclosed in this Policy, subject to applicable legal obligations.
Retention periods may depend on the category of information and its purpose.
For example:
- Account information may be retained while an account remains active.
- Professional profile information may be retained while the user maintains a discoverable profile.
- Verification records may be retained for the period necessary to establish verification status, address disputes or meet legal requirements.
- Security and diagnostic logs may be retained for a limited period necessary for security and troubleshooting.
- Transaction and complaint records may be retained as required for accounting, legal compliance or dispute resolution.
KAPP should establish and document actual retention periods for each category of information before launch.
When information is no longer required, KAPP will delete it or irreversibly anonymise it, subject to applicable law and legitimate retention requirements.
## 8. Account Deletion and Data Deletion
Users may request deletion of their KAPP account through the account settings or another clearly accessible process provided by KAPP.
KAPP will also provide an external webpage through which users can request account deletion without needing to reinstall the app.
**Account deletion request webpage:** [Insert Public Account Deletion URL]
When a valid deletion request is processed, KAPP will delete the associated account and personal information that is required to be deleted, including relevant information held by service providers where applicable.
Certain information may need to be retained for a limited period where permitted or required by law, or where necessary for legitimate security, fraud prevention, legal claims or regulatory compliance. Any such retention will be limited to the relevant purpose.
Where data must be retained, KAPP will restrict its use as appropriate and explain the applicable retention arrangements.
The account deletion process, expected completion period and any necessary exceptions must be clearly communicated to users.
## 9. Security of Personal Information
KAPP will implement reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, alteration, misuse or disclosure.
These measures may include:
- Access controls and role-based permissions.
- Secure authentication and account protection.
- Encryption in transit where appropriate.
- Secure storage and controlled access to databases.
- Security monitoring and incident response procedures.
- Appropriate safeguards for service providers.
- Staff access restrictions and confidentiality obligations.
No online service can guarantee absolute security. Users should protect their login credentials and promptly report suspected account compromise.
If a personal data breach occurs, KAPP will take appropriate steps to investigate, mitigate harm and provide notices to users or authorities where required by applicable law.
## 10. Children's Privacy
KAPP is intended for users who are legally eligible to use its services.
Individuals below the age of 18 must not create or use accounts where doing so would violate applicable law or KAPP's eligibility requirements.
If KAPP permits minors to use any feature, it will implement the required age-related safeguards, notices and parental consent processes where applicable.
If KAPP becomes aware that personal information has been collected from a child in violation of applicable requirements, it will take appropriate steps to address the issue.
## 11. Third-Party Websites and Services
KAPP may contain links to third-party websites or use third-party services.
Those services may have their own privacy policies and data practices. KAPP does not control the independent privacy practices of third parties.
Users should review the relevant policies before submitting personal information directly to those services.
## 12. International Data Transfers
Depending on the hosting infrastructure and service providers used by KAPP, personal information may be processed or stored outside India.
Where such transfers occur, KAPP will follow applicable Indian law and any relevant restrictions or safeguards.
Before launch, KAPP should identify its actual hosting locations, messaging providers, analytics services and other processors so that this section accurately describes its practices.
## 13. User Rights and Privacy Requests
Subject to applicable law, users may be entitled to:
- Request information about their personal data and its processing.
- Request correction or updating of inaccurate personal information.
- Request deletion of personal information where applicable.
- Withdraw consent where consent is the legal basis for processing.
- Raise a grievance concerning the handling of personal information.
- Exercise other rights available under applicable data-protection law.
Requests may be submitted using the contact details in Section 15.
KAPP may take reasonable steps to verify the requester's identity before acting on a request. Requests will be handled within the timelines and procedures required by applicable law.
## 14. Changes to This Privacy Policy
KAPP may update this Policy to reflect changes in its services, technology, data practices or legal obligations.
The revised Policy will be published with an updated “Last Updated” date.
Where changes materially affect the processing of personal information, KAPP will provide appropriate notice and obtain consent where required by law.
Users should review this Policy periodically.
## 15. Privacy Contact and Grievance Redressal
For questions, data requests, deletion requests or privacy complaints, contact:
**Platform:** KAPP
**Legal Operator:** [Insert Legal Entity Name]
**Address:** [Insert Full Address]
**Privacy / Grievance Email:** [Insert Official Email]
**Website:** [Insert Official Website URL]
**Grievance Officer:** [Insert Name or Designation, where applicable]
KAPP will acknowledge and handle grievances in accordance with applicable legal requirements.
Users may approach the relevant statutory authority where such a right is available under applicable law.
## 16. Applicable Law
This Privacy Policy will be interpreted in accordance with the laws of India, including applicable data-protection and information-technology laws and rules, as they come into force and apply to KAPP.
Where a provision of this Policy conflicts with a mandatory legal requirement, the mandatory legal requirement will prevail.
**End of KAPP Privacy Policy**
